Sprout Social helps you grow your social media presence by allowing you to publish across social media networks and track engagement metrics.
You can do this as an individual or as a team.
You can easily assign tasks, manage users, with flexible account and group structures.
There is a free trial (no credit card required) and Deluxe pricing starts at $59/mo per user.
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Collaborative social media manager.
If you want to optimize send times, you’ll need to upgrade to the Premium plan which also includes help desk integration.
When you login you are presented with a dashboard that provides robust trends and demographics of your audience(s).
The SmartInbox will show you all incoming messages and you can filter what you want to display. Mentions, retweets, likes, etc.
If you are working with a team, messages can be assigned to team members and grouped by General, Leads, or Support.
The Discovery Tab gives you a view of followers, those who have conversed with you, and have mentioned you.
You can easily see the social influence of a follower and Follow, Message or view their profile from within the app.
The reporting is very robust on Sprout Social. There are many predefined reports which can be exported to csv or directly to a nicely formatted PDF.
Support is provided by a well done Getting Started series of videos.
Additionally there is Zendesk help center that offers a Knowledgebase, User Guides and Trending Articles.
Editor’s note: This information was taken directly from the company’s page
Sprout Social is a social media management tool created to help businesses grow their social media presence.
The web application integrates with multiple social networks where consumers are engaging with businesses and brands.
|Pricing:||This is a subscription starting at $59/mo/user. Premium plan $99/m0/user and Team plan $500/mo/3 users. Contact them for Enterprise pricing.|
|Monitor & Engage:||Monitors Twitter and Instagram keywords. Trends and Listening, including Hashtags.|
|Reporting:||Reporting dashboard is pretty detailed. Enough for team collaboration.|
|Ease of Use:||Pretty straight forward to get up and running. I set up an account, added a profile and was up and ready to post in minutes.|
The application also offers team or individual engagement and publishing tools with in-depth analytics, brand monitoring, competitive insights and social CRM features.
Sprout Social is known for its intuitive, easy-to-use web and mobile platforms.