Tokbox review | Enterprise level web conferencing

 

 

TokBox is a webinar service that is built on the WebRTC. 

 

The WebRTC initiative is a project supported by Google, Mozilla and Opera, amongst others.

WebRTC is a free, open project that provides browsers and mobile applications with Real-Time Communications (RTC) capabilities via simple APIs.

 

 

THE GOOD / 

THE BAD / 

  • Ability to embed live video, voice and messaging to websites.
  • Pricing model is a bit confusing as you are being charged by ‘minutes’. This could be a challenge for people who are new to webinars.
  • Additional charge for archiving your recordings.
  • Dashboard not as intuitive as we’d like to see.

 

 

 

THE BOTTOMLINE /

Enterprise level web conferencing.

 

 

 

The WebRTC components have been optimized to best serve this purpose.

TokBox is one of the first webinar platform to be built on WebRTC and is tailored for the enterprise.

TokBox is limited to 20 live video/audio participants (many to many) or 150 in a webinar setting (one to many).

 

Tokbox at a Glance

 

 

TokBox has all the standard webinar features. Audio, video, chat, and screen sharing.

Standard email support is free Mon-Fri. Priority supports is $3000/mo and Enterprise support is $5000.

If webinar and conferencing is mission critical to your business, TokBox may be something to consider. Customers include Fluke, MLB, essurance and RBS.

 

 

 

 

Company Overview

Editor’s note: This information was taken directly from the company’s page 

TokBox develops and operates OpenTok, a global service that enables you to add live face-to-face video experiences to any web or mobile property.

They believe that integrating live video into products should be simple, whether you’re developing an app for one-to-one calls or for complex large-scale broadcasts.

 

 

 

OpenTok is a flexible platform that leverages cutting-edge video, audio, and networking technologies such as WebRTC to bring the best possible experience to your browser or device through simple APIs.

In 2012, TokBox was acquired by Telefónica Digital, a division of Telefónica [email protected] is the global digital technology and innovation arm of Telefónica, the leading global integrated communications operator.

 

 

Specifications  
Recording Ability: Yes 
Best Price Monthly: $50/mo for 10,000 subscribed minutes
Video/Audio: Yes, they use WebRTC technology
Participants: Up to 20 in a multi-party session. Live broadcasts up to 150 attendees with 3 publishers 
Mobile Ready: Yes, iOS and Android
Reporting: Limited, must be built into your dashboard 
Ease of Use: Little complex to get up and running