Web.com review | offering bundled services to make them attractive


Web.com is heavily into marketing to the small business user who has little to no experience in web, SEO or marketing.

Web.com will build you an eCommerce site and include marketing, SEO and a toll free phone number, all for $179/mo.

They also want to be your one stop shop and have bundled its services to make that attractive.

The sales on the site are aggressive and you are greeted with a chat operator if you wander on to the high ticket areas of the site.





  • Offer all in one packages
  • Focused on Small Businesses
  • Offer 800 number, Facebook pages & SEO
  • e-Commerce functionality is robust
  • Pricing not obvious and no free trial
  • Ongoing fees not disclosed until after signup
  • Phone call required to cancel service



We believe they have some room for improvement if they want to compete with the big guys!


Hosting is offered as an ala carte item beginning at $5.95/mo.

Support is offered if you pay for it via chat. Most support is directed back to email. There is a ticket system.

It is not clear what control panel is used.

Also, the builder is a custom builder with limited templates.

Again, if you are new to the Internet and have a business you need to get up online fast, this may be a fit.

However, we found many complaints online about the poor service.


Company Overview

Editor’s note: This information was taken directly from the company’s page

  • Every Website, Social Media Page, Online Marketing program and eCommerce solution they build starts with an in-depth interview. They want to understand your business. They use this information along with our 30 years of experience to build you a powerful web presence.
  • Their designers and copywriters are experts at optimizing for Google™, Yahoo!®, Bing™, Facebook and many others. Every website they build comes with marketing. They make sure your business gets found.



  • If you already have a website they can help you too. Check out Gorilla Online Marketing. There are hundreds of places you need to market your business online. They put you in all of them quickly and cost effectively.
  • They understand how important it is to keep your website and social media pages fresh. Just give them a call. They’re always here to make a change, post a comment or freshen things up.
  • For those of you that want to build things on your own, you’ll have access to our patented website and online builder tools. These tools are designed to enable small businesses to build amazing websites and have them get found.


Best Value Monthly: $5.95/mo
Money Back Guarantee: Not stated
Contract Required: No
Domain Services: Yes
Website Builder: Yes
Uptime/Security: Not stated
Ease of Use:   Easy